Invest in Nottingham, the city’s Inward Investment agency, would like to hear if our service is working for you. It would be greatly appreciated if you could take a couple of minutes out of your day to fill in the below form. Your feedback is important and will ensure we continue to deliver the highest quality service to meet your business requirements.

ABOUT YOU

1
Your location
  Country outside of UK:

2
Organisation name

3
Industry sector/area
Science & Technology Financial & Business Public Sector
Retail & Leisure Creative Industries Manufacturing
Other

If other, please state below:

4
How many people does your company employ?

WEBSITE FEEDBACK
Have you used the Invest in Nottingham website?
Yes
No

If yes, please continue with the questions below. If no, click here to go to the Customer Feedback section.

5
How did you find out about the Invest in Nottingham website?
Followed link from another web page
Followed a graphical banner/icon from another web page
Found by using a search engine
Received related e-mail with link
Was informed of URL by friend / colleague
Read about it in newspaper/magazine
Other method (please state below)

Other:

6
What prompted you to visit the Invest in Nottingham website? (please select all that apply)
Just browsing
News articles / blog
Interested in starting a business in Nottingham / moving an existing business to Nottingham
General information about Nottingham
Other (please state below)

Other:

7
Did you visit any of the following pages? (select all that apply)
News / Events Property search Interactive map Blog
Financial assistance Development opportunities Useful documents Sci / tech sector
Financial / business sector Public sector Retail & leisure sector Creative industries sector

8
How often do you visit the Invest in Nottingham website?
Daily
Weekly
Monthly
Rarely
One-off visit

9
Did you find the information you were looking for on the Invest in Nottingham website?
Yes
No

If no, what was it that you were looking for?


If yes, did you find the information quickly?
Yes
No

And did you find the information useful / helpful?
Strongly agree
Agree
Neutral
Disagree
Strongly disagree

10
Did you use the Property Search facility?
Yes
No

If yes, did you easily find a new business location?

Yes
No

If no, please explain any difficulties you had with the Property Search:

11
Did you experience any problems using the Invest in Nottingham website?
Yes
No

If yes, please enter some comments on your experience below:

12
Overall, how satisfied were you with your experience on the Invest in Nottingham website?
Very satisfied
Satisfied
Neutral
Unsatisfied
Very unsatisfied

13
Is there any information or feature that you feel would improve the Invest in Nottingham website?

CUSTOMER FEEDBACK

14
How did you find out about Invest in Nottingham?
Through friend or colleague
Through contacting Nottingham City / County Council
From visiting the Nottingham City / County Council website
From visiting the Invest in Nottingham website
Through an advert in a magazine or printed publication
Through local or national press
At an event or exhibition
Other method (please state below)

Other:

15
How did you initially contact the Invest in Nottingham team?
By email
By telephone
By post
Have not contacted Invest in Nottingham

If you have not contacted Invest in Nottingham click here to go to question 20.

16
Which industry sector(s)/area(s) was your query/service request related to?
Science & Technology Financial & Business Public Sector
Retail & Leisure Creative Industries Manufacturing
Other

If other, please state below:


Please feel free to explain in more detail your query/service request below:

17
If you contacted Invest in Nottingham by email how soon did you receive a response?
Within a few hours
Same day
Next day
Within a few days
Longer than a few days
Never received a response

18
How satisfied were you with the initial response from Invest in Nottingham?
Very satisfied
Satisfied
Neutral
Unsatisfied
Very unsatisfied


Please feel free to make comments or explain in more detail:

19
After the initial point of contact, did you continue to utilise the Invest in Nottingham services for further information/resources etc?
Once only
A few times
Frequently
Not at all (didn't need to)
Not at all (didn't want to)

20
Would you use our service again?
Yes
No

21
Would you recommend us to a friend/colleague?
Yes
No

Thank you for completing this survey. Please click the 'submit' button below to finish.