News

Harts hotel gets new star

Adam, who has more than ten years experience in the hotel trade, joins from the Priest House Hotel at Castle Donington, where he spent two years as operations manager. The move to Hart's will see him continuing in a hands-on operational role, but also working to develop and enhance the customer experience further.

He said, 'As general manager I am responsible for every aspect of the guest journey, from check in and porterage to housekeeping and refreshments. Working in a boutique hotel is especially rewarding in this respect as you can really get to know the people who stay with you. We make an effort to learn what their favourite newspaper is or which rooms they prefer and this in turn ensures they have a more enjoyable stay.'

The four-star Hart's Hotel was completed in 2003 to an award-winning design by architect Julian Marsh on the former ramparts of Nottingham's medieval castle. It remains the highest rated hotel in the region and along with the renowned Hart's restaurant, provides guests with luxurious surroundings in the heart of the city.

Commenting on the appointment, owner Tim Hart said: 'Adam has a great deal of experience in both smaller boutique hotels and larger concerns and as such brings with him plenty of new ideas, knowledge and enthusiasm. Hart's prides itself on giving top class service to all its customers and Adam is as passionate about that as we are. I have no doubt that he will prove to be an asset to the team.'

Source:www.edenpr.co.uk|

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